Declaration:

Above technical details and photos are indicative. Acemien has the right to change one or more features without previous notice.

3. After-sales service

3.1 Technical documents

All the symbols on the equipments should be in English. Seller is responsible to provide general layout plan, electric plan, installation direction, and manual book in English to Buyer on time.

3.2. Arrangement for inspection, installation and testing work

a. After all machines are delivered to customer’s factory; Buyer is responsible for all preparation work, e.g. electricity supply, water supply, labors and cranes, etc.

b. ACEMIEN will prepare for visa application for their engineers, who are responsible for guide of machine installation and testing at the Buyer’s factory.

c. The Buyer will buy the round-trip air ticket for Engineer if visa application is approved. The buyer is also responsible to bear expenses generated, e.g. visa formalities, meals, accommodation and allowance of USD35 per day for each engineer.

d. Engineer will give free training lessons to labors in buyer’s factory.

e. If buyer doesn’t request installation and commissioning by Seller’s engineer in 4 months since date of bill of lading, which to be accounted all the machines has been successfully tested by buyer.

3.3. Quantity and quality guarantee

• Quantity/Quality Discrepancy to destination port during transportation:

In case of quality/quantity discrepancy to destination port in transportation, customer should file claim within 30 days after the arrival of the goods at port of destination. Insurance company and shipping company will be responsible for any discrepancy of the goods caused by shipping company and other transportation organization and/or post office.

• Guarantee period and after-sales services: 13 months since date of bill of lading

During this guarantee period, ACEMIEN will provide spare parts without any charge in case of quality discrepancy caused by us. If the malfunctions are caused by your incorrect operations, ACEMIEN will provide the buyer spare parts at cost price.

• Long-term service:

ACEMIEN will charge the buyer cost price of spare parts beyond one year and provide long-term technical guide.

3.4. Validity: Three months since quotation date.

We thank you for your inquiry and would be pleased to receive your order soon.

Zhangjiagang Acemien Machinery Co., Ltd.

Acemien machinery is the specialty manufacturers of plastic extrusion line and washing recycling production line in china, the area of factory is 210000 square meters. And we have more than 100 employees. We persist on the technological innovation, research and develop of the products, and keep the high quality and sincerity service. We have pooled together many talents with professional still to constitute a high-quality team. And we have rich experience of product design and profound theoretical knowledge from the practice.

Acemien machinery is specialized in the business of single/twin screw extruder, pipe extrusion line, sheet and board extrusion line, wood-plastic profile sheet extrusion line, washing and recycling production line, pelleting production line, mixer unit and some others auxiliary machinery, our machine is famous at home and abroad. Until now, we have more than 300 customers in china and many customers in the world, such as America, Russia and Korea and so on.

“Focus on quality, sincerity service, sincere cooperation, and mutual development” is the ultimate goal of acemien machinery. The eternal principle is to provide the quality, safe and reliable technology and products for our customers. We will go beyond ourselves continuously and create value for customers, and offer warm-hearted service to you with superior quality products.

Choose acemien machine is to choose the success, looking forward to the cooperation with you.